Booking Process7 min readUpdated 2026-09-09

Migri Appointment Helsinki: Complete Service Point Guide (IHH and Malmi)

Helsinki has two relevant service points and they behave very differently. Here is what each one handles and where you are more likely to get a slot.

Planning a Migri appointment in Helsinki? This guide covers both Helsinki-area service points, how to get there, and how to improve your chances of booking one.

Migri service points in the Helsinki area

1. Helsinki – Malmi

  • Address: Ratapihantie 11, 00520 Helsinki
  • Services: all residence permit types, citizenship matters, travel documents
  • Best for: most applicants and general services

2. International House Helsinki (IHH)

  • Address: Opastinsilta 12 A, 00520 Helsinki
  • Services: EU citizen registration, residence card of a family member of an EU citizen, some residence permits
  • Best for: EU citizens registering their right of residence

Getting to Helsinki – Malmi

TransportDetails
TrainLines towards Kerava/Tikkurila, stop Malmin asema, 5 minutes' walk
BusSeveral routes to Malmin asema or Ratapihantie
Journey timeAbout 20 minutes from Helsinki Central Station
CarLimited street parking — public transport is faster

Getting to International House Helsinki

TransportDetails
MetroLines M1/M2, nearest central stops, short walk
TramRoutes serving Ruoholahti
BusMultiple routes to Ruoholahti
CarLimited parking — public transport recommended

Which Helsinki office should you choose?

Choose Helsinki – Malmi if

  • You are applying for a residence permit (work, study, family, other grounds)
  • You are applying for citizenship
  • You need a travel document such as an alien's passport or refugee travel document
  • You want more slots overall — it is the larger office

Choose International House Helsinki if

  • You are an EU citizen registering your right of residence
  • You are a family member of an EU citizen applying for a residence card
  • You prefer the central Ruoholahti location

Booking tips for Helsinki appointments

  1. Monitor both offices — sometimes one has availability while the other is empty
  2. Be flexible with location — Espoo, Vantaa and Tampere are all within easy reach
  3. Consider nearby cities — Tampere is 1.5 hours by train and often has better availability
  4. Book early-morning slots — 8:00–10:00 appointments are less likely to run late

What to bring to your appointment

  • Valid passport or EU identity card
  • Application reference number from Enter Finland
  • Booking confirmation email with reference and PIN
  • Original documents (marriage certificate, birth certificates and similar)
  • Official translations if documents are not in Finnish, Swedish or English

Helsinki slots disappear within minutes. We watch Malmi, IHH and every other office 24/7 and email you the second one matches your criteria.

Get Instant Alerts →

Need someone to handle the whole search across Helsinki and beyond? Our Concierge service does exactly that — you pay only when an appointment is found.

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Frequently asked questions

Which Helsinki office is faster?

International House Helsinki is smaller and sometimes moves faster, but Malmi has more slots overall. Monitoring both gives you the best chance.

Can I switch offices after booking?

Not directly — you need to cancel and rebook. Use the PIN in your confirmation email to cancel, then book at the other office.

How far in advance should I book?

As soon as you see a slot. Helsinki appointments are typically taken within minutes of appearing.

Related guides

Ready to stop refreshing manually?

We monitor every Migri service point 24/7 and email you the moment a matching appointment opens — you book it yourself on Migri's official site.