Migri Appointment Cancelled? Here's What Happens Next

If your Migri appointment was cancelled, or you need to cancel one yourself, this guide explains the process, the fees and how to rebook quickly.

How to cancel your appointment

Online (recommended)

1. Go to migri.vihta.com
2. Choose “Change or cancel appointment”
3. Enter your booking reference number and PIN code
4. Select “Cancel appointment” and confirm
5. Keep the confirmation email you receive

By phone

• Phone: +358 295 790 606
• Hours: Mon–Fri 8:30–15:30
• Have your booking reference ready and staff will cancel for you

By email

Email migri@migri.fi with your booking reference and PIN. This is slower than cancelling online or by phone, so use it only if the other options fail.

How to rebook after cancelling

1. Go back to migri.vihta.com and start a fresh booking
2. Choose your office, appointment type and a date — take the earliest available slot
3. Complete the booking and save the new reference and PIN carefully

If Migri cancels your appointment

Migri occasionally cancels appointments because of staff illness, office closures, system issues or overbooking. You should be notified by email or SMS and, where possible, offered an alternative time.

1. Check your email, including spam, for the cancellation notice
2. Contact Migri on +358 295 790 606 if no alternative was offered
3. Rebook immediately through the online system
4. Set up monitoring so you catch a better slot if one returns

What if you miss your appointment?

Missing an appointment without cancelling can result in a €50 penalty fee and may affect future bookings. Contact Migri immediately, explain what happened, rebook as soon as possible and be honest about the reason.

Finding your booking reference and PIN

• Both are in your original confirmation email — keep it safe
• If you cannot find it, check spam and search your inbox for “Migri” or “booking”
• Migri may be able to resend it: +358 295 790 606
• Prevention: screenshot the confirmation, store the PIN in a password manager and print a backup

Why cancelled slots are the easiest ones to catch

Cancellations return to the booking pool immediately, usually for dates 7–14 days away. In our monitoring these short-notice slots last from a few minutes to a few hours — long enough to book if you are told straight away, but almost impossible to find by refreshing manually.

Checklist after a cancellation

• Cancellation confirmation received
• Booking reference and PIN saved
• Email checked, including spam
• Migri contacted if needed
• New appointment booked
• Monitoring set up for a better slot
• New appointment details confirmed